W106351 - Sales assistant

Sales assistant
Big W - Lilydale

This is a large department store offering a great opportunity to learn more about retail. This placement would suit a person who enjoys liaising with customers and is working towards developing their communication skills.

Skills You Might Learn

Students will have opportunities to develop:
- customer service skills
- merchandising and stock management knowledge
- point of sale knowledge
- teamwork skills
- loss minimisation knowledge

Typical Tasks & Duties

Students will be exposed to a broad range of workplace duties and activities. Broaden and develop confidence in working in the retail sector. Gain insight into work place protocols and practices. Have opportunity to put into practice some of the knowledge gained from Certificate level study. You will be actively employed in customer service, merchandising, filling and recovery of stock.

Student Requirements

Students are required to be punctual and timely. No mobile phones are permitted whilst on the floor in-store.

Dress Requirements

Business dress which includes, black trousers or knee length skirt, white business shirt and black enclosed business shoes.

Special Transport Requirements

Students must provide own transport to and from the shop site. Public transport is available.


  • SIR20212 - Certificate II in Retail Services
  • SIR30212 - Certificate III in Retail Operations
Positions: 4 Positions
ID Number: W106351
Location: Lilydale - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: Negotiate dates and times with the Employer.Students must be committed to working full workday, 9am - 5pm.
Added By: Outer Eastern Local Learning & Employment Network


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