Big W - Lilydale
This is a large department store offering a great opportunity to learn more about retail. This placement would suit a person who enjoys liaising with customers and is working towards developing their communication skills.
Skills You Might Learn
Students will have opportunities to develop:
- customer service skills
- merchandising and stock management knowledge
- point of sale knowledge
- teamwork skills
- loss minimisation knowledge
Typical Tasks & Duties
Students will be exposed to a broad range of workplace duties and activities. Broaden and develop confidence in working in the retail sector. Gain insight into work place protocols and practices. Have opportunity to put into practice some of the knowledge gained from Certificate level study. You will be actively employed in customer service, merchandising, filling and recovery of stock.
Students are required to be punctual and timely. No mobile phones are permitted whilst on the floor in-store.
Business dress which includes, black trousers or knee length skirt, white business shirt and black enclosed business shoes.
Special Transport Requirements
Students must provide own transport to and from the shop site. Public transport is available.
RELATED COURSES INCLUDE
- SIR20212 - Certificate II in Retail Services
- SIR30212 - Certificate III in Retail Operations