Admin assistant
G'Day Parks Ararat

If you are interested in this exciting opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. G'day Parks Ararat is located off the Pyrenees Highway, five minutes drive from the centre of Ararat township. The popular tourist park proudly offer the newest accommodation in Ararat and are the only caravan park located in a tranquil bush setting, just a short drive to major Ararat attractions. Situated in a beautiful bushland setting with a pool and children's adventure playground, caravan and camping sites offer natural views and the accommodation in newly renovated cabins offer clean and modern facilities.

If you are interested in a career in tourism and tourist hospitality services, the professional team at G'day Parks Ararat will ensure that you will experience a placement that exposes you to the operations of bush camping, caravanning and accommodation services. G'day Parks Ararat is the perfect place to learn more about the tourism industry and operations of a small business. If you have an absolute passion for the accommodation and tourism industry and have excellent interpersonal skills then this is a fantastic opportunity for you. Please speak to your Careers Teacher today about how to apply for this opportunity.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on work placement. These may include valuable general employability skills such as:
- Communication.
- Teamwork.
- Problem solving.
- Initiative and enterprise.
- Planning and organising.
- Self-management.
- Learning customer service skills.
- Technology and data entry.
Students may also attain vital industry specific skills which will relate to their studies such as:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios and environments.
- Working with tools and equipment necessary to the occupation and business.
- Liaising and working with colleagues, managers, customers/clients and suppliers.

Typical Tasks & Duties

Students may undertake tasks and typical duties only if they are completing a relevant VET qualification and the structured workplace learning will allow them to obtain or further develop the skills and knowledge outlined in a relevant unit of competency within the qualification.
Students will be required to take part in customer service operations and tasks may include:
- Assisting trained staff with related customer service activities as instructed.
- Students will learn all the operational requirements of the park and the many different duties that are involved in the operations of a tourist park. Tasks may include, assisting visitors/customers with their enquiries, sorting mail, filing, data entry and carrying out general office administration.
- Completing basic office administration and front counter customer service.
- Assisting with all related cleaning tasks (amenities, cabins, vans and camp sites) and restocking of supplies.

Student Requirements

Students are permitted to learn how to use plant or equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification.
The following requirements must be met;
- Students may undertake tasks and typical duties only if they are completing a relevant VET qualification and the structured workplace learning will allow them to obtain or further develop the skills and knowledge outlined in a relevant unit of competency within the qualification.
- Students must have completed the Occupational Health and Safety (OH&S) module in the relevant VET course.
- Students are required to have a keen interest in the hospitality and tourism sector and/or business administration.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work with a team, this includes notifying the supervisor of any planned or unplanned absence during the placement.
- Students must be completing a related subject or have displayed an interest in the area of Hospitality and/or Tourism.
- Students must follow workplace policies and procedures applicable to the business.
- Personal mobile phones are not required and are only to be used on meal breaks or out of work hours.
- Students are to complete any applicable relevant course work and/or Workplace Learning Record entries as outlined in the SWL Arrangement.

Dress Requirements

To be discussed with employer. Students should dress smart casual, neat and tidy. No hoodies, ripped jeans or singlets. Closed in toe and heel shoes will be required. All Personal Protective Equipment to be supplied by the employer for cleaning and maintenance purposes.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.

RELATED COURSES INCLUDE

• 22480VIC - Certificate II in Small Business (Operations / Innovation)
• BSB20115 - Certificate II in Business
• BSB20120 - Certificate II in Workplace Skills
• BSB30115 - Certificate III in Business
• BSB30120 - Certificate III in Business
• CHC22015 - Certificate II in Community Services
• CHC32015 - Certificate III in Community Services
• SIT20116 - Certificate II in Tourism
• SIT20316 - Certificate II in Hospitality
• SIT30116 - Certificate III in Tourism
• SIT30616 - Certificate III in Hospitality