W108006 - Retail travel assistant

Retail travel assistant

Helloworld is a busy travel/tourism service provider based in Dandenong. This is a unique and exciting opportunity for a student to gain experience in the travel industry. Helloworld is a nationwide network of independently owned and operated Travel Agents are community focused and are often supporters of local community groups, schools and not-for-profit organisations.

Skills You Might Learn

Students will be involved in most aspects of the travel business, including assisting consultants, answering phones, bookings and customer service. Students will be able to further refine communication, teamwork and management skills.

Typical Tasks & Duties

Students undertaking placement with this employer will be able to learn about the travel and tourism industry, seeing first-hand what work in the industry involves. The placement will provide the opportunity to be trained how to use the booking reservation system – SABER. The student will be able to further refine include communication, organisation, accounting systems, phone systems and techniques; while developing a stronger understanding of what it is to be a travel consultant.

Student Requirements

This placement will suit someone wanting to work within Tourism. The Dandnenong office has 90% Persian and Dari speaking clients so this will suit a student fluent in these languages.

Dress Requirements

Neat casual suitable for office environment

Special Transport Requirements

Close to public transport


  • SIT20112 - Certificate II in Tourism
  • SIT20316 - Certificate II in Hospitality
  • SIT30112 - Certificate III in Tourism
Positions: 1 Position
ID Number: W108006
Industry Area: HOSPITALITY
Location: Dandenong - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: Either a block placement or one day a week is available, discuss placement needs with employer. Placement hours will be week days from 9.00am to 5.00pm.
Added By: South East Local Learning & Employment Network


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