W111548 - Customer service adviser

Customer service adviser
Hello Music

Hello Music are a music education, production, and events business who are happy to host students studying a certificate in Business at their music studio. The $5 p/day payment will be done as one lump sum at the end of the placement, through a bank transfer. Student to provide bank details at meet and greet.

Placements are available across the school year (except Wednesdays and Fridays Term 1 and Term 2) and are for 5 days at a time, with an option to extend if both parties agree.

If you are responsible for finding your own placements, please call 03 9510 5444 or email iellen@iellen.org.au to secure the placement.

Skills You Might Learn

Students completing a placement here have the potential to gain: computer skills, knowledge of marketing, customer service skills, admin skills

Typical Tasks & Duties

Students completing a placement here can expect to: assist with social media, carry out marketing, assist with customers and their enquiries, deal with incoming emails and mail, carry out general office admin.

Student Requirements

A working with Children Check is NOT required for students under the age of 18. If you are over the age of 18 this IS required and can be obtained for free via:
https://smarteform.auspost.com.au/aponlineforms/servlet/SmartForm.html?formCode=wwcv. Students should have an interest in Business, and an interest in music would be beneficial. They should also be enthusiastic and willing to learn, punctual, neat presentation, and have a polite manner.

Dress Requirements

Students should dress smart casual, neat and tidy. No hoodies, ripped jeans etc.

Special Transport Requirements

Public transport available, 50m from Prahran station

RELATED COURSES INCLUDE

  • BSB20115 - Certificate II in Business
  • BSB30115 - Certificate III in Business
Positions: 2 Positions
ID Number: W111548
Industry Area: BUSINESS SERVICES
Location: Prahran - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: Dates and times are to be arranged with Hello Music when arranging placement. Standard working day is 9am to 5pm. No Wednesday or Friday placements available Term 1 and 2. For 1 day per week Placements - placements should only be for a maximum of 5 weeks. A student can seek another 5 weeks (10 weeks maximum, as per guidelines) should both the student and employer agree after the commencement of the first placement.
Added By: Inner Eastern Local Learning & Employment Network

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