W113873 - IT programming

IT programming
Ruraltech Computer and Phone Repairs

### IT - Tech Support work placement opportunity ###
The main services delivered include; repairs and servicing, speed up computer, virus removal, software and hardware upgrades, software installation, data recovery, network installation, maintenance contracts, computer upgrades and mobile phone sales and repairs. They provide an onsite service and also sell second hand computers, establish internet connections. They also sell and deliver computer systems, printers, scanners, software & peripherals

Skills You Might Learn

Work and communicate effectively in an ICT environment.
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients

Connect internal hardware components

Care for computer hardware

Maintain equipment and software

Provide basic system administration

Migrate to new technology

Typical Tasks & Duties

The typical daily tasks would include:
- virus cleaning
- builds
- onsite with senior tech
- windows reload
- fault tracing
Learn the basics involved in a retail and ICT support role in computers. On and offsite opportunities to troubleshoot and provide support for customers, hands-on experience with ICT, networking, hardware and software in this locally owned business. Customer service, troubleshooting, cleaning, stocking shelves, team work, communication and customer enquiries.

Student Requirements

Willingness to learn and an interest in information technology. Motivated and organised. Good communication skills.

Dress Requirements

Smart business attire. Black dress pants, black dress shoes and black polo shirt.

Special Transport Requirements

Independent transport is required, public transport is close by.


  • ICT20115 - Certificate II in Information, Digital Media and Technology
  • VIC20116 - VCAL Studies
Positions: 1 Position
ID Number: W113873
Location: Cobram - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: To be confirmed once student attends interview. Confirm time to attend work, dates of placement.
Added By: Goulburn Murray Local Learning & Employment Network


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