Parts and accessories sales
Autopro

If you are interested in this opportunity, please contact CGLLEN for specific requirements of student placement- swl@cgllen.org.au or 5352 3266. If you are passionate and keen on building your knowledge around automotive repair, maintenance and general care, Autopro Stawell provides the perfect opportunity to develop skills in these specialities. The store's friendly staff assist with sourcing and supply of a wide range of spare parts, electrical, car care, touring and vehicle accessories. Autopro specialise in solutions for under bonnet and under car repair & maintenance. Customers come to Autopro Stawell for all the best oils, tools, paints and workshop accessories. If you have effective communication skills and you are enthusiastic about customer service with a great eye for detail, please talk to your careers teacher today about how to apply.

Skills You Might Learn

Skills attained will include the following;
- Teamworking skills.
- Time management and punctuality.
- Communication skills in the workplace.
- Experience and familiarity with general retail and business functions and the basics of automotive part supply and repair.
- Exposure to customer service activities in a professional environment.
- Broader understanding of what a customer service role involves on a day-to-day basis.

Typical Tasks & Duties

Students are permitted to learn how to use plant or equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification.
Students may assist or observe trained staff with the following activities:
- Students will assist trained staff in performing duties, students receiving high level supervision.
- Duties may include but not limited to customer service roles in the various sections of the store.
- Students will learn about stock replenishment, warehousing and product delivery systems and displays, as well as, assisting customers to locate items.
- All related cleaning, preparation and packing away tasks.

Student Requirements

Students are encouraged to consider a SWL placement to develop skills learned from their VET course in Retail, Business Administration and/or Automotive.
The following requirements must be met;
- The students must have completed the OH&S module in Work Related Skills or the OH&S module in the relevant VET course.
- Students are required to have a keen interest in business and retail services and/or automotive parts and repair.
- Students must be able to display a customer focused work ethic and a friendly demeanour.
- Students must have a willingness to learn and be able to follow instructions carefully.
- Students must be willing to communicate clearly and work as a productive team member. This includes notifying the workplace supervisor and the careers teacher of any planned or unplanned absences.
- Students must be completing a related subject or have displayed an interest in business and retail services and/or automotive services.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.

Dress Requirements

Dress requirements to be discussed with the employer prior to the first day of placement. Appropriate PPE must be worn as requested by the employer.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.

RELATED COURSES INCLUDE

• AUR20520 - Certificate II in Automotive Servicing Technology
• AUR20716 - Certificate II in Automotive Vocational Preparation
• AUR20720 - Certificate II in Automotive Vocational Preparation
• BSB20115 - Certificate II in Business
• BSB20120 - Certificate II in Workplace Skills
• BSB30115 - Certificate III in Business
• SIR20216 - Certificate II in Retail Services