Sales assistant
Officeworks - Mornington

TERM 4 - Officeworks Mornington. SWL TERM FOUR ONLY. (For Work experience week blocks, please look up W138071).

This busy retail store will provide a great opportunity for placement and will give you a range of experiences across different aspects of this business. You will be part of a supportive, inclusive organisation and exposed to all sorts of roles and business areas. This placement will provide you with a range of opportunities to develop your skills while working alongside experienced staff.
During your placement, you may undertake the following: - Replenish point of sale areas ie: bags, register rolls, stationery. - Dust shelving, fixtures and stock. - Assist with packaging of purchased items. - Refill floor stock, move stock forward, size merchandise. - Liaise with other staff and customers - Learn the functions of a retail business - Answer phones, operate computer - Re-order stock - Operate retail technology - POS, pricing equipment, scanners, EFTPOS. - Learn retail procedures for EFTPOS, laybys, gift vouchers, refunds. - Develop rapport with customers and provide customer service.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on work placement. These will include valuable general employability skills such as:
- Communication
- Teamwork
- Problem solving
- Initiative and enterprise
- Planning and organising
- Self-management
- Learning
- Technology
Students may attain vital industry specific skills which will also relate to their studies such as:
- Hands-on practical experience
- Observing and learning from industry qualified and experienced professionals
- Working in real-life scenarios and environments
- Working with tools and equipment necessary to the occupation and business
- Liaising and working with colleagues, bosses, customers/clients and suppliers.

Typical Tasks & Duties

During your placement, you may undertake the following:
- Replenish point of sale areas ie: bags, register rolls, stationery.
- Dust shelving, fixtures and stock.
- Assist with packaging of purchased items.
- Refill floor stock and face-up or move stock forward, size merchandise and ensure hangers face the same way.
- Liaise with other staff and customers
- Learn the functions of a retail business
- Answer phones, operate computer
- Re-order stock
- Operate retail technology - POS, pricing equipment, scanners, EFTPOS.
- Learn retail procedures for EFTPOS, lay-bys, gift vouchers, refunds.

Student Requirements

Some employers have specific requirements relating to student placements. These may include sending in a resume, sighting a current Working with Children Check (WWC), gaining parental permission for the student to travel with employer or attending an OH&S induction prior to commencing a placement. At interview please discuss with the employer start date & time, dates and any other additional requirements. Please ensure that the SWL arrangement form is signed and completed by all parties and a copy provided to the employer before the placement starts.

Dress Requirements

Please call the manager prior to your placement to discuss dress requirements

Special Transport Requirements

Close to public transport.

RELATED COURSES INCLUDE

• SIR20216 - Certificate II in Retail Services