IT programming
Solution One

Term 4 2026.
Solution One are IT experts, providing logical support and facilities management. They are a premier national IT support services company.
Solution ne have a strong presence in the education sector, supporting more than 60 schools with direct hands on and remote IT support, providing experienced advice ensuring schools are making the best decisions to enhance students learning experiences.
Students will gain hands-on experience across many aspects of the business. This placement will provide you with a range of opportunities to develop your skills while working alongside experienced industry professionals.

Skills You Might Learn

Skills Attained: Students may have the opportunity to attain a broad range of skills while on work placement. These will include valuable general employability skills such as: - Communication - Teamwork - Problem solving - Initiative and enterprise - Planning and organising - Self-management - Learning - Technology Students may attain vital industry specific skills which will also relate to their studies such as: - Hands-on practical experience - Observing and learning from industry qualified and experienced professionals - Working in real-life scenarios and environments - Working with tools and equipment necessary to the occupation and business - Liaising and working with colleagues, managers, customers/clients and suppliers.

Typical Tasks & Duties

Tasks and Duties: During your placement, you may undertake some of the following, or similar activities: - If practicable, follow the maintenance procedures for a piece of equipment while conducting maintenance. - Observe and assist with installation of software and hardware components as directed by the supervisor. - Design a procedure that can be used to assess the hardware and software requirements of the organization. Use the internet to research and obtain information on the specific hardware and software items required in a variety of work settings. - Conduct a system check and perform an anti- virus check using the appropriate software. - Prepare a maintenance schedule for a piece of hardware, in consultation with the supervisor. - Prepare guidelines for the use and development of a company web page. - Complete a hardware user’s guide for one piece of hardware located in the workplace. - Use a spread sheet to produce graphs of product sales and stock supplies. - Set up a database of the organisation’s clients - used to produce reports on contracts, spare parts and client details and requested tasks. - Undertake a stock take of paper, printers, disks, cartridges etc. decide on the fields and then use the data to compile a database. - Observe, follow and document OH&S guidelines as well as signage for employees and customers. - Operate and test computing packages. - Operate and test computer hardware. - Install and optimise operating system software. - Stack, store and inventory of materials. - Observe OH&S procedures on site and apply safe handling and storage of all equipment. - Clean site equipment under supervision.

Student Requirements

Requirements: - Specific requests from employer – must send resume, contact employer 2 days prior to commencement date. Will need to have permission to travel. Some employers have specific requirements relating to student placements. These may include sending in a resume, sighting a current Working with Children Check (WWC), gaining parental permission for the student to travel with employer or attending an OH&S induction prior to commencing a placement. Please contact the employer at least two weeks prior to the placement start date to see if there are any additional requirements

Dress Requirements

Dress Requirements: Most employers will have an expectation on what is appropriate dress or a requirement (such as safety or uniform) for the workplace. Please contact employer for details relating to any dress and protective clothing requirements prior to the placement commencement date. Another good idea is to look at the people at the workplace during your interview – observe what they are wearing and use this as a guide for how you should dress when you attend your placement, confirm this with employer at interview.

Special Transport Requirements

This employer is located approximately 3 or 4 minutes walk from the nearest bus stop.

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• ICT30118 - Certificate III in Information, Digital Media & Technology
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• ICT40120 - Certificate IV in Information Technology Networking
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