Sales assistant
Harrico McDonald's Ararat

If you are interested in consuming this Work Experience (WE) opportunity, please contact CGLLEN for specific details requested by the Host Employer swl@cgllen.org.au or 5352 3266.
An opportunity is available for a student to experience work in hospitality for one of the largest employers of youth in Australia. Develop brilliant customer service, operational and employability skills in this fun, dynamic, team focused environment. The team at Harrico McDonalds Restaurants pride themselves on providing top quality training and opportunity for your advancement. If you are motivated and enthusiastic about learning from some of the best in the industry, please talk to your careers teacher about how to apply.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on placement. These will include valuable general employability skills such as:
- Effective communication.
- Teamwork.
- Problem solving.
- Initiative and enterprise.
- Planning and organising.
- Self-management.
- Learning.
- Technology.
- Liaising and working with colleagues, bosses, customers/clients, and suppliers.
Students may attain vital industry specific skills which will also relate to their studies such as:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios and environments.
- Working with tools and equipment necessary to the occupation and business.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. Your main responsibility is to ensure that you are delivering the highest level of customer service in a clean and safe environment, putting a ‘smile on every seat’. In a typical day you may be serving several customers, preparing food and cleaning whilst adhering to policies and procedures.

Student Requirements

Students are encouraged to consider a WE placement to develop skills learned from their school subject. The following requirements must be met;
- Students are required to have completed the Occupational Health and Safety (OH&S) modules- General module and any applicable industry OH&S modules.
- Students must maintain a diary or logbook and/or complete work experience assignment and other tasks that have been set by the school.
- Students must adhere to strict Privacy and Confidentiality policy and procedures.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work as a productive team member.
- Personal mobile phones are not required and should only be used out of work hours or on offsite meal breaks.

Dress Requirements

Dress requirements will be discussed with the successful student prior to commencement. Appropriate PPE must be worn in accordance with Workplace Health and Safety policy and procedure.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace.
If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Work Experience Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form.
If transport is presenting a problem please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266