W116981 - Food and beverage attendant

Food and beverage attendant
Willaura Bakery

If you are interested in this exciting opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au 0r 5352 3266. Willaura Bakery is the oldest continuous running bakery in Victoria. Charming and inviting, Willaura Bakery is known for its friendly welcoming atmosphere and is very popular with the locals and visitors to the small rural town. Willaura Bakery is well known for their ranges of bread, pies, pasties, sausage rolls, pizzas, salad rolls, sandwiches, cakes , slices, and hot and cold drinks. Willuara Bakery also supplies local and handmade products. If you are motivated and enthusiastic about learning from a successful team of pastry chefs and customer service attendants, please apply for this opportunity.

Skills You Might Learn

Ability to communicate verbally, and understand and follow written and verbal instructions
- Technical skills in preparation and handling of all kinds of bakery products.
- Importance of teamwork.
- Time management and punctuality.
- Communication skills in the workplace.
- Experience and familiarity with general food service and customer service functions.
- Exposure to hospitality related functions in a professional environment.
- Broader understanding of what a hospitality and food delivery service role involves on a day-to-day basis.

Typical Tasks & Duties

Students may undertake tasks and typical duties only if they are completing a relevant VET qualification and the structured workplace learning will allow them to obtain or further develop the skills and knowledge outlined in a relevant unit of competency within the qualification.
Students will gain hands-on experience in a variety of areas and be responsible for assisting in the following tasks;
- Fill and maintain presentation of stock.
- Re-stock and sell products.
- Help in the bakery with customer service when required.
- Making of hot and cold beverages.
- Ensure that the clients are served in a friendly and efficient manner.
- Provide services to meet a high level of customer satisfaction.
- Responsible for maintaining the standard in terms of sales and quality.
- Responsible for packaging, labelling and merchandising bakery products.
- Responsible for displaying products to ensure maximum impact, being aware of customer needs and behaviour.
- Provide services to meet a high level of customer satisfaction.
- General cleaning requirements.

Student Requirements

Students are permitted to learn how to use plant or equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification.
Whilst the student is attending the work placement they are expected to:
- Students are required to have a keen interest in the hospitality sector.
- Students must enjoy practical and manual work and be able to bend and lift using safe manual handling techniques.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work with a team.
- Students must be completing a related subject or have displayed an interest in the area of hospitality and/or pastry chef.
- Student must be willing to spend periods of time observing and to undertake necessary tasks as requested.
- Dress appropriately and wear Personal Protective Equipment as part of certain work tasks and duties.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner.
- Be punctual and notify the workplace supervisor and careers teacher of any planned or unplanned absence from placement.
- Personal mobile phones are not required during work hours. Mobile phones or devices are only to be used during meal breaks and out of work hours.

Dress Requirements

All students undertaking a SWL placement with Willaura Bakery are required to wear appropriate clothing for the hospitality and food handling profession- enclosed, slip resistant shoes, white shirt and black pants. A work apron will be supplied for the duration of the placement.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266


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Positions: 1 Position
ID Number: W116981
Industry Area: HOSPITALITY
Location: Willaura - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: To be negotiated with Teacher, Student and Employer- Forms required before commencement are Ministerial Order 55 - Structured Workplace Learning Arrangements; Structured Workplace Learning Arrangement Form; and Structured Workplace Learning Guidelines for Employers.
Added By: Central Grampians Local Learning & Employment Network


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