Sales assistant
Harrico McDonald's Stawell

If you are interested in consuming this SWL opportunity, please contact CGLLEN for specific details requested by the Host Employer swl@cgllen.org.au or 5352 3266. An opportunity is available for a student to experience work in hospitality for one of the largest employers of youth in Australia. Develop brilliant customer service, operational and employability skills in this fun, dynamic, team focused environment. The team at Harrico McDonalds Restaurants pride themselves on providing top quality training and opportunity for your advancement. If you are motivated and enthusiastic about learning from some of the best in the industry, please talk to your careers teacher about how to apply.

Skills You Might Learn

Students will work with staff to attain the following skills;
- Hygiene practices and food safety.
- General workplace safety.
- Use of food preparation equipment.
- Basic cooking skills.
- Kitchen cleaning requirements.
- Maintenance of perishable items and food storage.
- Effective teamwork and time management.
- Business skill development including stock control and sales.

Typical Tasks & Duties

Students are permitted to learn how to use plant or equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification. Your main responsibility is to ensure that you are delivering the highest level of customer service in a clean and safe environment, putting a ‘smile on every seat’. In a typical day you may be serving several customers, preparing food and cleaning whilst adhering to policies and procedures.

Student Requirements

Students are encouraged to consider a SWL placement to develop skills learned from their VET course in Retail and/or Hospitality.
The following requirements must be met;
- Students may undertake tasks and typical duties only if they are completing a relevant VET qualification and the structured workplace learning will allow them to obtain or further develop the skills and knowledge outlined in a relevant unit of competency within the qualification.
- Students must have completed the Occupational Health and Safety (OH&S) module in the relevant VET course.
- Students are required to have a keen interest in retail and hospitality services and show enthusiasm for providing quality customer service.
- Students must have a willingness to learn and be able to follow instructions carefully.
- Students must be willing to communicate clearly and work with a team.
- Students must be completing a related subject or have displayed an interest in the area of Retail or Hospitality.
- Punctuality is important and any planned or unplanned absences must be reported to both the workplace supervisor and the careers teacher.
- Students should only undertake this SWL placement if they are motivated and willing to actively participate in tasks and duties that will enhance their employability skills.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.
- Students are to complete any applicable relevant course work and/or Workplace Learning Record entries as outlined in the SWL Arrangement.

Dress Requirements

Dress requirements will be discussed with the successful student prior to commencement. Appropriate PPE must be worn in accordance with WHS policy and procedure.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266

RELATED COURSES INCLUDE

• BSB20120 - Certificate II in Workplace Skills
• SIR20216 - Certificate II in Retail Services
• SIT20316 - Certificate II in Hospitality
• SIT30616 - Certificate III in Hospitality