Sales assistant
Lake Bolac Supermarket

If you are interested in this exciting opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. Lake Bolac Supermarket is a well-equipped supermarket/fuel station located on the Glenelg Highway in Lake Bolac. With a wide range of supermarket products, fresh food and takeaway options, students will experience hands-on practical customer service experience in a fast past environment. If you are motivated and enthusiastic about learning business administration, trade, and customer service skills, please talk to your careers teacher about how to apply.

Skills You Might Learn

Students will work with staff to attain the following skills;
- Hygiene practices and food safety handling.
- General workplace health safety.
- Rotation of perishable items and food storage.
- Effective teamwork and time management.
- Business skill development including stock control and sales.
- Effective customer service and community relations.

Typical Tasks & Duties

Students will gain hands-on experience in a variety of areas and be responsible for assisting in the following tasks;
- Food preparation and assembly.
- Sales and customer service.
- Stock replenishment and safe food handling.
- Stock management and food storage.
- Cleaning procedures, maintenance and safe operation of equipment.
- All related cleaning, preparation and packing away tasks.

Student Requirements

Students are encouraged to consider a SWL placement to develop skills learned from their VET course in Retail, Hospitality, Business and/or Industry and Enterprise subject. Whilst the student is attending the work placement they are expected to:
- Student must be interested in the sales assistant vocation as part of the Retail and Hospitality industry.
- Student must be willing to spend periods of time observing and to undertake necessary tasks as requested.
- Dress appropriately and wear Personal Protective Equipment as part of certain work tasks and duties.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner towards work colleagues, customers and delivery personnel.
- Be punctual and notify the workplace supervisor and careers teacher of any planned or unplanned absence from placement.
- Follow management instructions carefully and competently.
- Have good communication skills and display a friendly customer service manner.
- Act in accordance with Occupational Health and Safety (OHS) requirements and have completed OHS modules as part of their course or school subject.
- Work as a productive team member and have skills in effective communication.
- Listen and take advice from fellow workers.
- Respect other people’s belongings.
- Keep a note pad and pen handy to take notes for their own reference.
- Demonstrate the skills they have developed through their course.
- Take their Workplace Learning Record and/or course skills assessment tasks to the work placement every day.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.

Dress Requirements

Dress requirements will be discussed with the successful student prior to commencement. Appropriate PPE must be worn in accordance with OHS policy and procedure.

Special Transport Requirements

The student will be required to arrange their own transport; if transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form.

RELATED COURSES INCLUDE

• 22480VIC - Certificate II in Small Business (Operations / Innovation)
• BSB20115 - Certificate II in Business
• BSB20120 - Certificate II in Workplace Skills
• BSB30115 - Certificate III in Business
• BSB30120 - Certificate III in Business
• SIR20216 - Certificate II in Retail Services
• SIT20316 - Certificate II in Hospitality
• SIT30616 - Certificate III in Hospitality
• VCE0000001 - VCE (including VCE Vocational Major)
• VCE20116 - Industry & Enterprise