Admin assistant
Rich River Golf Club

Do you have a keen interest in Business Administration in the Tourism, Travel and Hospitality Industry and in particular as an Administration Assistant? An exciting opportunity exists for a Structured Workplace Learning (SWL) Placement with Rich River Golf Club. Near the banks of the scenic Murray River, Rich River Golf Club is your gateway to refined and relaxed living. Rich River boasts an abundance of sporting memberships, golf clubs and facilities including our two championship golf courses, 17-bay driving range, four A-grade croquet greens, three tift-dwarf bowling greens and nine synthetic tennis courts. Perfectly located for golfing enthusiasts from Bendigo, Shepparton, Moama and Echuca, River River is a haven for all golf lovers and hosts a plethora of events every year.

Skills You Might Learn

The student may have the opportunity to attain a broad range of skills while on work placement. These may include valuable employability skills such as:
Communication, teamwork, punctuality, presentation, hygiene, problem solving, planning, initiative, follow instructions, money handling, work under supervision, Industry specific OH&S

The student may also attain vital industry specific skills which will relate to their secondary school studies they include:
Hands-on practical experience
Observing and learning from industry qualified and experienced professionals
Working in real-life scenarios
Working with tools and equipment necessary to the occupation
Liaising and working with supervisors, colleagues, industry personnel, customers/clients and suppliers

Typical Tasks & Duties

As an Administration Assistant you would look after the needs of guests on arrival and during their stay at the venue. Your duties would include general receptionist work, administration tasks, inform guests about the facilities, policies and procedures whilst providing tourist information to guests.

The student may undertake the following tasks and duties;
Work effectively with others
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Coach others in job skills
Participate in safe work practices
Use hygienic practices for hospitality service
Provide reception services
Process bookings and reservations
Use a computerised reservations or operations system
Provide visitor information
Process financial transactions
Communicate in the workplace
Design and produce business documents

Student Requirements

Students with a positive attitude towards Tourism, Travel and Hospitality Industry and in particular Business Administration as an Administration Assistant with a keen eye for detail and are self-motivated, willing to listen and follow instruction are encouraged to apply.

Whilst the student is attending the work placement they are expected to:
Dress appropriately
Maintain interest and participate in tasks and work duties
Be well mannered and behave in a respectful and responsible manner
Be punctual
Follow management instructions
Act in accordance with Occupational Health and Safety (OHS) requirements
Work within the team
Listen and take advice from fellow workers
Respect other people’s belongings
Keep a note pad and pen handy to take notes for their own reference
Demonstrate the skills they have developed through their subjects

Dress Requirements

The student must be well presented and groomed as Administration staff work in full view of customers.
Flat, non-slip, enclosed work shoes are to be worn.

Special Transport Requirements

Student to make own transportation arrangements

RELATED COURSES INCLUDE

• BSB20115 - Certificate II in Business
• BSB30115 - Certificate III in Business
• BSB30120 - Certificate III in Business