Kitchen hand
Waack's Bakery

If you are interested in this exciting opportunity Work Experience (WE), please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. This is a great opportunity for a student interested in a career in hospitality. This well known busy bakery in the Central Grampians region of Ararat is offering a student position of an all rounder who will be offered training to learn hospitality skills and also be given the opportunity to learn to cook and clean. The team at Waack's Bakery Ararat will work with the student and provide training in a variety of hospitality experiences and customer service relations. If you are motivated and enthusiastic about completing a placement at Waack's Bakery, please apply for this opportunity. Students will gain the opportunity to work in a busy and demanding bakery environment with highly skilled professionals. If your confident in customer service and would like to learn all aspects of this industry then this is an opportunity for you. This opportunity can result in ongoing employment for students, suiting a person wanting to begin their career in Hospitality. If you have effective communication skills and you are enthusiastic about customer service with a great eye for detail, please talk to your careers teacher today about how to apply.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on placement. These will include valuable general employability skills such as:
- Effective communication.
- Teamwork.
- Problem solving.
- Initiative and enterprise.
- Planning and organising.
- Self-management.
- Learning.
- Technology.
- Liaising and working with colleagues, bosses, customers/clients, and suppliers.
Students may attain vital industry specific skills which will also relate to their studies such as:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios and environments.
- Working with tools and equipment necessary to the occupation and business.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. Duties may include but not limited to customer service roles in the various sections of the store.
Students will be responsible for the following tasks:
- Fill and maintain presentation of stock.
- Stock or sell products.
- Help in the bakery or customer service when required.
- Making of hot and cold beverages.
- Ensure that the customers are served in a friendly and efficient manner.
- Provide services to meet a high level of customer satisfaction.
- Responsible for maintaining the standard in terms of sales and quality.
- Responsible for packaging, labelling and merchandising bakery products.
- Responsible for displaying products to ensure maximum impact, being aware of customer needs and behaviour.
- Provide services to meet a high level of customer satisfaction.
- General cleaning requirements.

Student Requirements

Students are encouraged to consider a WE placement to develop skills learned from their school subject. The following requirements must be met;
- Students are required to have completed the Occupational Health and Safety (OH&S) modules- General module and any applicable industry OH&S modules.
- Students must maintain a diary or logbook and/or complete work experience assignment and other tasks that have been set by the school.
- Students must adhere to strict Privacy and Confidentiality policy and procedures.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work as a productive team member.
- Personal mobile phones are not required and should only be used out of work hours or on offsite meal breaks.

Dress Requirements

Students are required to wear enclosed toe, non-slip shoes. Other dress requirements will be discussed with the student before commencement of the placement.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Work Experience Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided.