Sales assistant
Specsavers Horsham

Optical and Retail Assistant.

Interested applicants should go to https//www.specsavers and specsavers.com/au/find-a-job/

As part of a small and friendly team your role will be to assist the Optometrists who provide eye care services to customers at the Horsham store.
You will be provided with training on how to meet and greet customers, undertake initial eye screening, assist customers to select suitable frames, place orders for frames and how to process payments.

Block release of 3 weeks placement is preferred. This placement can lead to a full-time paid position.

Skills You Might Learn

This placement will provide students with valuable 'hands-on experience' and the opportunity to learn from experienced industry professionals. Students will have the opportunity to attain a broad range of skills while on SWL placement. These skills include valuable general employability skills in communication, teamwork, problem solving, planning and technology.
Your Specsavers work experience will help you develop the following qualities:
• Enthusiasm: passionate about creating meaningful connections and supporting the wider community through eye care
• Communication Skills: Excellent verbal skills with strong attention to detail
• Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
• Practical Abilities: gained through your full optics in-house training
Students may also attain vital industry specific skills which will relate to their studies including:
• Working in real-life scenarios and environments
• Working with tools and equipment necessary to the occupation and business
• Liaising and working with colleagues, supervisors, customers/clients and suppliers
• Occupational health and safety practices.

Typical Tasks & Duties

As a first point of contact for all customers you will be part of a team who:
• Support the Optometrists with pre-screening.
• Offer customers frame styling advice.
• Dispense glasses with various lens options.
• Build strong rapport with customers.
• Process sales.
• Perform daily cleaning duties.

Student Requirements

Students:
• Must be able to communicate easily and be approachable for both customers and team members.
• Adhere to strict Privacy and Confidentiality policies and procedures.
• Have a passion for the customer service industry and be committed to the task.
• Have a neat appearance and wear clothes appropriate to the workplace.
• Be willing to learn
• Be punctual (on time) for work
• Have a good work ethic
• Take pride in their work and have attention to detail
• Have a good work attitude and show initiative
• Have good time management skills

Dress Requirements

Workwear appropriate for this workplace requires neat black pants and formal/smart white top.
Advice regarding suitable clothing will be discussed at the interview.
Closed toe shoes are an OH&S requirement.

Special Transport Requirements

This placement is in Horsham. Students are to make their own travel arrangements to attend the placement. Public transport information is available from PTV at https://www.ptv.vic.gov.au/
Check the Horsham bus network map at:
https://www.ptv.vic.gov.au/assets/default-site/more/maps/Local-area-maps/Regional/eda63a0697/16_Glen-Eira_LAM.pdf

RELATED COURSES INCLUDE

• HLT23215 - Certificate II in Health Support Services
• VCE0000001 - VCE (including VCE Vocational Major)