IT testing
Computer Wyse

Learn the basics involved in a retail and ICT support role in computers. On and offsite opportunities to troubleshoot and provide support for customers, hands-on experience with ICT, networking, hardware and software in this locally owned business.

Skills You Might Learn

Participate effectively in WHS communication and consultation processes
Implement and monitor environmentally sustainable work practices
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Operate application software packages
Implement system software changes
Customise packaged software applications for clients
Use advanced features of computer applications
Develop macros and templates for clients using standard products
Connect internal hardware components
Care for computer hardware
Maintain equipment and software
Provide basic system administration
Evaluate characteristics of cloud computing solutions and services
Migrate to new technology

Typical Tasks & Duties

Learn the basics involved in a retail and ICT support role in computers. On and offsite opportunities to troubleshoot and provide support for customers, hands-on experience with ICT, networking, hardware and software in this locally owned business. Customer Service, General Troubleshooting, Cleaning, Building & Rebuilding hardware, stocking shelves, Team work, communication, clean bag from system, help with customer enquiries.

Student Requirements

Some hardware skills and an interest in the industry.

Dress Requirements

Neat casual

Special Transport Requirements

Own transport required to and from placement.