Food and beverage attendant
Novotel Melbourne Airport

An exciting SWL placement is available at the Novotel hotel at Melbourne Airport. A little bit about the hotel:

Located at Terminal 4 and 5-minute walking distance to airport terminals, Novotel Melbourne Airport stands as one of the closest hotels to Melbourne Airport, offering unmatched connectivity, comfort, and convenience. Whether you’re seeking a hotel in Melbourne Tullamarine Airport for a quick layover or a longer stay, Novotel is the ideal choice for both business and leisure travellers. Enjoy the convenience of spacious Melbourne Airport hotel accommodation and excellent dining venues, all just a short stroll from the terminals and only 30 minutes from Melbourne CBD. At Novotel Melbourne Airport, every stay is designed with your needs in mind. Our 248 rooms and suites (some featuring stunning tarmac views) offer comfortable beds, complimentary Wi-Fi, and Flatscreen TVs, making it one of the best Melbourne Airport hotels in Tullamarine.

Skills You Might Learn

Customer service
Food and beverage service knowledge
Barista skills
Interpersonal and communication skills development
Teamwork

Typical Tasks & Duties

Strong customer service is a primary attribute of a Food and Beverages Attendant. Your strong communication skills will shine through in this role by delivering service experience from excellent customer service, having knowledge of food and safety requirements and everything in between. The student will be involved in a wide variety of tasks and some may include:

Set up tables for dining guests
Meet and greet guests as they enter Woodlands Restaurant and Bar
Make coffee
Room Service orders and delivery
Setting up for conferences and other events
General cleaning and maintenance of the dining and general spaces within the hotel
Ensuring provision of service in a timely, efficient and polite manner.

Student Requirements

An interest in hospitality and a desire to deliver exceptional customer service.
A friendly and positive demeanor with attention to detail and an ability to respond to the changing nature of service times in a hotel environment.

Dress Requirements

Black shirt and pants, closed toe shoes. Please discuss in further detail with Sonia.

Special Transport Requirements

please refer to PTV ap for travel options.

RELATED COURSES INCLUDE

• SIT20316 - Certificate II in Hospitality
• SIT30516 - Certificate III in Events
• SIT30616 - Certificate III in Hospitality