Food and beverage attendant
Open House Cafe

Work experience in the hospitality industry provides students with hands-on exposure to customer service, food and beverage handling, event support, and accommodation services. It offers insight into the fast-paced environment of hotels, cafes, restaurants, and function venues.

Skills You Might Learn

Customer service and interpersonal communication

Teamwork and time management

Problem-solving and adaptability

Workplace safety and hygiene procedures

Hospitality terminology and basic food handling

Typical Tasks & Duties

Greeting and serving customers

Assisting with food preparation and table setting

Cleaning and sanitising work areas and equipment

Taking orders (under supervision)

Observing front desk or concierge duties

Assisting with event setup and pack down

Stock replenishment and inventory checks

Following hygiene and COVID-safe procedures

Student Requirements

Interest in hospitality and customer service

Completion of required paperwork from school and host business

Parental/guardian permission if under 18

Vaccination status (if required by venue policies)

Responsible Service of Alcohol (RSA) certificate (optional, may be needed for venues serving alcohol)

Good communication and presentation skills

Dress Requirements

Neat, clean clothing appropriate to venue (e.g. black pants, plain shirt)

Closed-toe non-slip shoes

Hair tied back and minimal jewellery

Venue may provide apron, name tag or uniform

Special Transport Requirements

Public transport routes researched in advance

Parent/guardian drop-off/pick-up (if needed)

Bike, walking, or school-organised transport where applicable

Ensure arrival and departure times align with venue needs