Food and beverage attendant
Gift Hotel

If your interested in consuming this opportunity please contact CGLLEN for specific student requirements- swl@cgllen.org.au or 03 5352 3266.

Located in the heart of the Grampians the Gift Hotel has been servicing Stawell for many years. The Gift Hotel offers an excellent dining experience, a sports bar and beer garden. If you have effective communication skills and you are enthusiastic about customer service with a great eye for detail, please talk to your careers teacher today about how to apply.

Skills You Might Learn

Skills attained will include the following;

- Importance of teamwork.
- Time management and punctuality.
- Communication skills in the workplace.
- Experience and familiarity with general food service and hospitality functions.
- Exposure to hospitality related functions in a professional environment.
- Broader understanding of what a hospitality and food service role involves on a day-to-day basis.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. Duties may include but not limited to customer service roles in the bistro and kitchen. Students will learn about stock replenishment, table service and point of sale systems.

Students will be responsible for the following tasks;
- Assisting trained staff with related food service activities as instructed
- Engaging with customers as advised by Gift Hotel staff
- Completing all cleaning and stock replenishment tasks as assigned by Gift Hotel staff
Students are permitted to learn how to equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification. Students must not take part in any gaming and/or gambling tasks and duties as outlined in the Structured Workplace Learning Manual 2020.

Student Requirements

Students are encouraged to consider a SWL placement to develop skills learned from their VET course in Hospitality.
Whilst the student is attending the work placement they are expected to:
- Student must be interested in the Kitchen Operations vocation as part of the Hospitality industry.
- Student must be willing to spend periods of time observing and to undertake necessary tasks as requested.
- Dress appropriately and wear Personal Protective Equipment as part of certain work tasks and duties.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner.
- Be punctual and notify the workplace supervisor and careers teacher of any planned or unplanned absence from placement.
- Follow management instructions carefully and competently.
- Have good communication skills and display a friendly customer service manner.
- Act in accordance with Occupational Health and Safety (OH&S) requirements and have completed OH&S modules as part of their course.
- Work as a productive team member and have skills in effective communication.
- Listen and take advice from fellow workers.
- Respect other people’s belongings.
- Keep a note pad and pen handy to take notes for their own reference.
- Demonstrate the skills they have developed through their course.
- Take their Workplace Learning Record and/or course assessment tasks to the work placement every day.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.

Dress Requirements

Please discuss uniform requirements with the employer at the preplacement interview. Students will be expected to wear neat casual dress appropriate for the workplace;
- Long black pants
- Short or long sleeved black shirt
- Enclosed toe shoes.
Personal Protective Equipment will be supplied by the employer for tasks involving cleaning and maintenance activities.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.

RELATED COURSES INCLUDE

• BSB20120 - Certificate II in Workplace Skills
• SIT20316 - Certificate II in Hospitality
• SIT20416 - Certificate II in Kitchen Operations
• SIT30616 - Certificate III in Hospitality