W117760 - IT networking

IT networking
Interchange Gippsland

********************WE OPPORTUNITY FOR 2020 *****************
Interchange Gippsland is a community based and National Disability Insurance Scheme (NDIS) registered organisation. We believe in equality and have a vision of a community which values all people with a disability. We support people with a disability to achieve by developing a program to suit each persons’ goals, needs and wants. We welcome all people with a disability, of all ages.

Skills You Might Learn

Skills Attained:
- Along with gaining greater understanding in the provision of support to people with a disability, there are also broader learnings including;

• Communication
• Leadership
• Team Work and Collaboration
• Problem Solving
• Planning and Prioritising
• Interpersonal Skill
• Stakeholder engagement

Typical Tasks & Duties

Tasks & Duties:
-Under supervision and with support-
The student will be involved in various administrative functions of Interchange Gippsland and may assist in the various duties depending on their education stream. The student encourages and fosters a team focused ethos to achieve best outcomes for the Business Operations team and Interchange Gippsland as an organisation. The student also supports a responsive and customer focused culture towards both internal and external customers.
The duties and responsibilities may include but are not limited to the following:
Primary Roles
• Reception duties including answering incoming telephone calls, take messages and attend to walk-in customers
• Complete Open/Lock-Up of building each day
• Data entry and maintenance of new participants into TCM database. (New participants to be added within 24 hour turn around).
• Various administrative tasks including but not limited to scanning, photocopying, data entry and mail outs, newsletter development, marketing promotion, IT development.
• Liaise with our contracted IT support
• Set up and dismantle IT equipment (phones, computers, laptops, printers etc)
• Create a manual for data system usage
• Use of IT Software to create organisational flyers and Newsletters
• Create and inform of system pathways
• Testing platforms i.e. Skype and completing user manuals
• Maintain site facilities including office equipment such as printers and photocopiers
• Manage/liaise with contractors and suppliers
• Attend training and network meetings as required
• At all times to operate in accordance to Interchange Gippsland policies and procedures
• Displays a professional manner whilst representing Interchange Gippsland in the community

Student Requirements

Student Requirements:-
• A positive attitude
• An interest in supporting people with varying disabilities
• Willingness to learn and take on feedback and advice
• Working with Children Check (if over 16 years)
• Maintenance of participant’s privacy and confidentiality.

Dress Requirements

Comfortable neat clothing appropriate for an office (Pants and shirt)

Special Transport Requirements

• There is a public bus stop directly across from the building
• Morwell train station is 1 kilometre away

RELATED COURSES INCLUDE

  • CUA31115 - Certificate III in Visual Arts
Positions: 1 Position
ID Number: W117760
Industry Area: INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Location: Morwell - Explore Region
Mode/Type: Structured Workplace Learning (SWL)
Attendance: Attendance: • minimum of 1 day per week up to 5 days per week from 8:30am through to 3:30pm.
Added By: Baw Baw Latrobe Local Learning & Employment Network

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