Sales assistant
Rayners Fruit and Vegetable Wholesalers

If you are interested in this exciting opportunity, please contact CGLLEN to find out more about the requirements of student placement- swl@cgllen.org.au or 5352 3266. Rayner’s Mini Market and Fruit and Vegetables- Father and son, Brian and Ben understand the satisfaction of building a family business, having owned Rayner’s Fruit and Vegetables since 2007. Located at 17 Longfield St, Stawell, they also attract the business of those travelling on the Western Highway. Addressing a demand for gluten-free products, they now source direct from farmers all throughout the state. Throughout the last 10 years, the Rayners have always operated under the same business principle - to go the extra mile for their dedicated customers. They are committed to sourcing these unique products for the Greater Stawell Community. This business philosophy has ensured that their clients continue to frequent the store, and the pair say knowing they are able to supply the community with products that are not found throughout the region is very fulfilling. Rayner’s Fruit and Vegetables fulfill all of the communities’ fruit and vegetable needs at competitive, market prices. Not only is top quality fruit on offer, but they also stock a variety of grocery needs such as fresh peanut butter, herbs, gravy mixes, Meredith dairy yogurts, cheeses and sourdough breads. Rayner's delivery service makes stops at Halls Gap, Laharum, Ararat, Great Western, Murtoa, Rupanyup, Horsham, Dunkeld, Coleraine, Hamilton and Casterton. They contribute to the community by supporting local sporting and community clubs, as well as employing staff locally. If you have effective communication skills and you are enthusiastic about customer service with a great eye for detail, please talk to your careers teacher today about how to apply.

Skills You Might Learn

Skills attained will include the following;
- Importance of teamwork.
- Time management and punctuality.
- Communication skills in the workplace.
- Experience and familiarity with general food service and customer service functions.
- Exposure to hospitality related functions in a professional environment.
- Broader understanding of what a hospitality and food delivery service role involves on a day-to-day basis.

Typical Tasks & Duties

Students may undertake tasks and typical duties only if they are completing a relevant VET qualification and the structured workplace learning will allow them to obtain or further develop the skills and knowledge outlined in a relevant unit of competency within the qualification.
Students will assist trained staff in performing duties, students receiving high level supervision. Duties may include but not limited to customer service roles in the various sections of the store. Students will learn about stock replenishment, warehousing and product delivery systems and displays, as well as, assisting customers to locate items.
Students will be responsible for the following tasks;
- Assisting trained staff with related food service activities as instructed.
- Engaging with customers as advised by trained staff.
- Completing all related cleaning and set up and pack away tasks as assigned by trained staff.

Student Requirements

Students are permitted to learn how to use plant or equipment only if they are explicitly required in the performance criteria or assessment requirements of a unit of competency the student is undertaking as part of a VET qualification.
- Maintain privacy and confidentiality of clients and customers.
- Have a keen eye for detail.
- Use initiative to complete routine tasks and duties.
- Have a consistent and good work ethic.
- Students must be willing to communicate clearly and work with a team. This includes notifying the supervisor of any planned or unplanned absence from placement.
- The students must have completed the Occupational Health and Safety (OH&S) module in the relevant VET course.
- Dress appropriately.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner.
- Listen and take advice from fellow workers.
- Respect other people’s belongings.
- Keep a note pad and pen handy to take notes for their own reference.
- Demonstrate the skills they have developed through their course.
- Take their Workplace Learning Record and/or course assessment record to the work placement every day.

Dress Requirements

Please discuss uniform requirements with the employer at the preplacement interview. Students will be expected to wear neat casual dress appropriate for the workplace, sturdy closed in toe and heal shoes are essential. Personal Protective Equipment will be supplied by the employer for tasks involving cleaning and maintenance activities.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.

RELATED COURSES INCLUDE

• BSB20120 - Certificate II in Workplace Skills
• SIR20216 - Certificate II in Retail Services
• SIT20316 - Certificate II in Hospitality
• SIT30616 - Certificate III in Hospitality
• VCE0000001 - VCE (including VCE Vocational Major)
• VCE20116 - Industry & Enterprise