Food and beverage attendant
Halls Gap Hotel

If you are interested in this exciting opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. The Bistro at Halls Gap Hotel is a great place to start your career in Hospitality, currently offering a placement as a Front of House Assistant and Kitchen Hand. Halls Gap Hotel has something for everyone and all ages in a relaxed and social atmosphere. Dine in and takeaway menus offer a wide variety of delicious dishes, daily specials, craft and domestic beers, a range of local wines plus cocktails and coffee. Halls Gap Hotel offers a fantastic social atmosphere with indoor and outdoor dining areas for meals, bistro and counter bar service for a more casual catch up. Halls Gap Hotel is open from Wednesday - Sunday. If you are motivated and enthusiastic about learning from a successful team of professionals at the Halls Gap Hotel, please talk to your Careers teacher about how to apply for this opportunity.

Skills You Might Learn

The student may have the opportunity to attain a broad range of skills while on work placement. These may include valuable employability skills such as;
- Communication.
- Teamwork.
- Punctuality.
- Presentation.
- Hygiene.
- Problem solving.
- Planning.
- Initiative.
- Follow instructions.
- Work under supervision.
- Industry specific OH&S.

The student may also attain vital industry specific skills which will relate to their secondary school studies they include:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios.
- Working with tools and equipment necessary to the occupation.
- Liaising and working with supervisors, colleagues, industry personnel, customers/clients and suppliers.

Typical Tasks & Duties

Students are required to demonstrate a cheerful outlook towards hospitality and customer service. Students are encouraged to consider a SWL placement to develop skills learned from their VET course subject in Hospitality and/or Business Services.
Students will be responsible for the following tasks:
- Assisting trained staff with hospitality related activities.
- Engaging with customers related to hospitality activities as advised by trained staff.
- Completing all related tasks as assigned by assisting trained staff.

Student Requirements

Students will assist trained staff in performing duties, students receiving high level supervision. Students with a positive attitude towards Hospitality: Front of House and Kitchen Operations, with a keen eye for detail and are self-motivated, have a consistent and good work ethic, willing to listen and follow instructions. Students are encouraged to consider a SWL placement to develop skills learned their VET course in Hospitality.

Whilst the student is attending the work placement they are expected to:
- Student must be interested in Front of House and Kitchen Operations as part of the Hospitality industry.
- Student must be willing to spend periods of time observing and to undertake necessary tasks as requested.
- Students should only undertake this SWL placement if they are motivated and willing to actively participate in tasks and duties that will enhance their employability skills.
- Dress appropriately.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner.
- Be punctual.
- Follow management instructions.
- Have good communication skills.
- Act in accordance with Occupational Health and Safety (OHS) requirements.
- Work within the team.
- Listen and take advice from fellow workers.
- Respect other people’s belongings.
- Keep a note pad and pen handy to take notes for their own reference.
- Demonstrate the skills they have developed through their course.
- Students are to complete any applicable relevant course work and/or Workplace Learning Record entries as outlines in the SWL Arrangement.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.

Dress Requirements

Please discuss uniform requirements with the employer at the preplacement interview. Students will be expected to wear neat casual dress appropriate for the workplace, sturdy closed in toe and heal shoes are essential. Personal Protective Equipment will be supplied by the employer for tasks involving cleaning and maintenance activities.

Special Transport Requirements

The student will be required to arrange their own transport; if transport is presenting a problem please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form.

RELATED COURSES INCLUDE

• SIT20316 - Certificate II in Hospitality
• SIT20416 - Certificate II in Kitchen Operations
• SIT30616 - Certificate III in Hospitality
• VCE20116 - Industry & Enterprise