Food and beverage attendant
Ararat North Store

If you are interested in this exciting opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. Do you have a keen interest in hospitality and want to learn more about small business operations in food services and catering? A great opportunity exists for a student currently studying a VET subject in Hospitality. The successful applicant will gain skills as a Food Service Attendant at Ararat North Store, a popular food and beverage stop before travelling the Pyrenees Highway. Cindy is the proud manager of the busy store and she welcomes applications for students wishing to have a full experience in duties involved in customer service. If you are motivated and enthusiastic about working in a fast paced food service environment, please talk to your careers teacher today about how to apply for this exciting opportunity.

Skills You Might Learn

Students will work with staff to attain the following skills;
- Hygiene practices and food safety.
- General workplace safety.
- Use of food preparation equipment.
- Basic cooking skills.
- Kitchen cleaning requirements.
- Maintenance of perishable items and food storage.
- Effective teamwork and time management.
- Business skill development including stock control and sales.

Typical Tasks & Duties

Students will gain hands-on experience in a variety of areas and be responsible for assisting in the following tasks;
- The student will be part of a hard working team in the store's front of house service area- serving take away food at the customer service counter.
- The student will be responsible for greeting guests as they arrive, taking orders at the service counter, food service as per service processes, replenishment of stock areas and prepare and serve espresso coffee.
- The student will also complete general cleaning duties of service counter, dining tables and all services areas before, during and after service.
- The student will complete kitchen duties including food handling and dishwashing as instructed.
- Students are required to be physically fit and be capable of working in a faced pace environment.
- The student will work under direct supervision of the Supervisor in charge.

Student Requirements

Students are encouraged to consider a SWL placement to develop skills learned from their VET course in Hospitality and/or Retail. Whilst the student is attending the work placement they are expected to:
- Student must be interested in the Kitchen Operations vocation as part of the Hospitality industry.
- Student must be willing to spend periods of time observing and to undertake necessary tasks as requested.
- Dress appropriately and wear Personal Protective Equipment as part of certain work tasks and duties.
- Maintain interest and participate in tasks and work duties.
- Be well mannered and behave in a respectful and responsible manner.
- Be punctual and notify the workplace supervisor and careers teacher of any planned or unplanned absence from placement.
- Follow management instructions carefully and competently.
- Have good communication skills and display a friendly customer service manner.
- Act in accordance with Occupational Health and Safety (OHS) requirements and have completed the OHS modules as part of their VET course.
- Work as a productive team member and have skills in effective communication.
- Listen and take advice from fellow workers.
- Respect other people’s belongings.
- Keep a note pad and pen handy to take notes for their own reference.
- Demonstrate the skills they have developed through their course.
- Take their Workplace Learning Record and/or VET course assessment record to the work placement every day.
- Personal mobile phones are not required and should only be used out of work hours or on meal breaks.

Dress Requirements

To be discussed with the employer at the preplacement interview. Students are required to wear neat casual clothing as appropriate for the hospitality industry. Closed toe shoes will be required. All Personal Protective Equipment must be worn in accordance with the workplace procedures.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Structured Workplace Learning Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form.
If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.

RELATED COURSES INCLUDE

• BSB20120 - Certificate II in Workplace Skills
• SIR20216 - Certificate II in Retail Services
• SIT20316 - Certificate II in Hospitality
• SIT20416 - Certificate II in Kitchen Operations
• SIT30616 - Certificate III in Hospitality
• SIT30916 - Certificate III in Catering Operations