Sales assistant
Harvey Norman Ararat

If you are interested in this exciting Work Experience opportunity, please contact CGLLEN for specific details regarding student placement- swl@cgllen.org.au or 03 5352 3266. This placement is a great chance for an enthusiastic student to learn about retail- customer service, business administration and warehousing operations. It particularly suits someone with an interest in consulting with customers and improving their communication skills. Harvey Norman Ararat offers a friendly and supportive workplace atmosphere. If you have effective communication skills and you are enthusiastic about customer service with a great eye for detail, please talk to your careers teacher today about how to apply.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on placement. These will include valuable general employability skills such as:
- Effective communication.
- Teamwork.
- Problem solving.
- Initiative and enterprise.
- Planning and organising.
- Self-management.
- Learning.
- Technology.
- Liaising and working with colleagues, bosses, customers/clients, and suppliers. Students may attain vital industry specific skills which will also relate to their studies such as:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios and environments.
- Working with tools and equipment necessary to the occupation and business.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. Duties may include but not limited to customer service roles in the various sections of the store. Students will learn about stock replenishment, warehousing and product delivery systems and displays, as well as, assisting customers to locate items.

Student Requirements

Students are encouraged to consider a WE placement to develop skills learned from their school subject. The following requirements must be met;
- Students are required to have completed the Occupational Health and Safety (OH&S) modules- general module and any applicable industry OH&S modules.
- Students must maintain a diary or logbook and/or complete work experience assignment and other tasks that have been set by the school.
- Students must adhere to strict Privacy and Confidentiality policy and procedures.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work as a productive team member.
- Personal mobile phones are not required and should only be used out of work hours or on offsite meal breaks.

Dress Requirements

Please discuss uniform requirements with the employer at the preplacement interview. Students will be expected to wear neat casual dress appropriate for the workplace, sturdy closed in toe and heal shoes are essential. Personal Protective Equipment will be supplied by the employer for tasks involving cleaning and maintenance activities.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Work Experience Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.