Baker
Bakers Delight

If you are interested in this exciting Work Experience (WE) opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. This is a great opportunity for a student interested in studying a hospitality certificate. This well known, nationally recognised, busy bakery in Ararat is offering a student the WE position of an all-rounder. The successful student will be offered training to learn hospitality skills and be given the opportunity to learn to bake and clean. The team at Bakers Delight Ararat will work with the student and provide training in a variety of hospitality experiences and customer service relations. Students will gain the opportunity to work in a busy and demanding bakery environment with highly skilled professionals. If you think you would be confident in customer service and would like to learn all aspects of this industry, then this is an opportunity for you. This opportunity can result in ongoing employment for students, suiting someone for casual employment and wanting to begin their career in Hospitality. If you are motivated and enthusiastic about completing work experience at one of the best Bakers Delight stores, please contact your careers teacher for more information about how to apply for this opportunity.

Skills You Might Learn

Students may have the opportunity to attain a broad range of skills while on placement. These will include valuable general employability skills such as:
- Effective communication.
- Teamwork.
- Problem solving.
- Initiative and enterprise.
- Planning and organising.
- Self-management.
- Learning.
- Technology.
- Liaising and working with colleagues, bosses, customers/clients, and suppliers.
Students may attain vital industry specific skills which will also relate to their studies such as:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios and environments.
- Working with tools and equipment necessary to the occupation and business.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. Duties may include but not limited to customer service roles in the various sections of the store.
Students may assist or observe trained staff with the following activities:
- Fill and maintain presentation of stock.
- Stock or sell products.
- Help in the bakery or customer service when required.
- Ensure that the clients are served in a friendly and efficient manner.
- Provide services to meet a high level of customer satisfaction.
- Responsible for maintaining the standard in terms of sales and quality.
- Responsible for packaging, labelling and merchandising bakery products.
- Responsible for displaying products to ensure maximum impact, being aware of customer needs and behaviour.
- Provide services to meet a high level of customer satisfaction.
- General cleaning requirements.

Student Requirements

Students are encouraged to consider a WE placement to develop skills learned from their school subject. The following requirements must be met;
- Students are required to have completed the Occupational Health and Safety (OH&S) modules- general module and any applicable industry OH&S modules.
- Students must maintain a diary or logbook and/or complete work experience assignment and other tasks that have been set by the school.
- Students must adhere to strict Privacy and Confidentiality policy and procedures.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work as a productive team member.
- Personal mobile phones are not required and should only be used out of work hours or on offsite meal breaks.

Dress Requirements

To be discussed with the employer at the preplacement interview. Students are required to wear neat casual clothing as appropriate for the hospitality industry. Closed toe shoes will be required. All Personal Protective Equipment must be worn in accordance with the workplace procedures.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Work Experience Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem, please contact CGLLEN to discuss available options and support that can be provided. Email: SWL@cgllen.org.au Phone: 03 5352 3266.