Food and beverage attendant
Lake Bolac Diner and Cafe

If you are interested in this exciting Work Experience (WE) opportunity, please contact CGLLEN for specific details of the student work placement- swl@cgllen.org.au or 5352 3266. Do you have a keen interest in Hospitality and want to learn more about small business operations in food services and catering? A great opportunity exists for students interested in learning skills as a Café Food Service Attendant at Lake Bolac Diner and Cafe, a popular food and beverage stop in the Western District region. Partners Kathy Matthews and David McDonald are the proud owner/operators of the Lake Bolac Diner and Cafe and they welcome applications for students wishing to have a full experience in duties involved in customer service. If you are motivated and enthusiastic about working in a fast paced food service environment, please talk to your careers teacher today about how to apply for this exciting opportunity.

Skills You Might Learn

The student may have the opportunity to attain a broad range of skills while on work placement. These may include valuable employability skills such as:
- Communication and customer service.
- Teamwork.
- Punctuality.
- Presentation.
- Hygiene.
- Problem solving.
- Planning.
- Initiative.
- Money handling.
- Multi tasking.
- Following instructions.
- Work under supervision.
- Industry specific Occupational Health and Safety processes and procedures.
The student may also attain vital industry specific skills which will relate to their secondary school studies they include:
- Hands-on practical experience.
- Observing and learning from industry qualified and experienced professionals.
- Working in real-life scenarios.
- Working with tools and equipment necessary to the occupation.
- Liaising and working with supervisors, colleagues, industry personnel, customers/clients and suppliers.

Typical Tasks & Duties

Students will assist trained staff in performing duties, students receiving high level supervision. The student will be part of a hard working team in the Diner's front of house service area- take away and fast food service counter. The student will be responsible for greeting guests as they arrive, taking orders at the service counter, food service as per service processes, replenishment of stock areas and prepare and serve espresso coffee. The student will also complete general cleaning duties of service counter, dining tables and all services areas before, during and after service. The student will complete kitchen duties including food handling and dishwashing as instructed.

Student Requirements

Students are encouraged to consider a WE placement to develop skills learned from their Work-Related Skills subject. The following requirements must be met;
- Students are required to have completed the Occupational Health and Safety (OH&S) modules- General module and any applicable industry OH&S modules.
- Students must maintain a diary or logbook and/or complete work experience assignment and other tasks that have been set by the school.
- Students must adhere to strict Privacy and Confidentiality policy and procedures.
- Students must have a willingness to learn and be able to follow instructions carefully and competently.
- Students must be willing to communicate clearly and work as a productive team member.
- Personal mobile phones are not required and should only be used out of work hours or on offsite meal breaks.

Dress Requirements

Students are required to wear enclosed, non slip shoes. Hair neatly tied back. Other dress requirements discussed with the student before commencement of the placement. No mobile phones are required on work placement.

Special Transport Requirements

The student or the parent/guardian (where the student is under 18 years of age) is responsible for the student’s transport to and from the workplace. If it is proposed that the student may need to undertake vehicle travel with their employer and/or supervisor during the arrangement (including transporting the student to and/or from the workplace), the employer must complete the Work Experience Travel and Accommodation Form. The student or the parent/guardian (where the student is under 18 years of age) must give their consent by also completing this form. If transport is presenting a problem please contact CGLLEN to discuss available options and support that can be provided.